Ireland – Call centre – TR5622 – Electric Ireland Customer Care Support Services
Open call for tenders published in the EU Official Journal. Closes in 15 days.
Electric Ireland is seeking to establish a framework agreement for the provision of customer care support services during and after the migration to its new operating model. The requirement includes scalable customer-facing teams to support customer service operations, migration activity, service continuity and the development of a new customer care model, often referred to as a Multi-Disciplinary
- Buyer
- Electricity Supply Board ( ESB )
- Country
- Ireland
- Submission deadline
- 17 Sep 2026
- Contract type
- Services
- Sector (CPV)
- Business services: law, marketing, consulting, recruitment
- Main CPV code
- 79512000
- Place of performance
- IE061
- Published
- 2026-08-18
- TED reference
- 569926-2026
Read the official notice on TED →
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