Ireland – Call centre – TR5622 – Electric Ireland Customer Care Support Services

Open call for tenders published in the EU Official Journal. Closes in 15 days.

Electric Ireland is seeking to establish a framework agreement for the provision of customer care support services during and after the migration to its new operating model. The requirement includes scalable customer-facing teams to support customer service operations, migration activity, service continuity and the development of a new customer care model, often referred to as a Multi-Disciplinary
Buyer
Electricity Supply Board ( ESB )
Country
Ireland
Submission deadline
17 Sep 2026
Contract type
Services
Sector (CPV)
Business services: law, marketing, consulting, recruitment
Main CPV code
79512000
Place of performance
IE061
Published
2026-08-18
TED reference
569926-2026

Read the official notice on TED →

Rather not check this page every morning?

Get the new tenders that match your sector and country in one daily email.

Set up alerts